1. Introduction

Your privacy is important to us. This Privacy Policy outlines how our creative agency collects, uses, discloses, and safeguards your personal information when you visit our website or use our services in Canada. We are committed to protecting your privacy and ensuring the confidentiality of your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).[1, 2] This policy applies to any information we collect about you through our website,, and other interactions you may have with us. By using our website, you consent to the terms outlined in this Privacy Policy.  

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2. Information We Collect

We may collect different types of personal information from you depending on how you interact with our website and services. This information may include :  

• Contact Information: Your name, email address, phone number, and postal address when you contact us through our website or otherwise.  

• Website Usage Data: Information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information helps us analyze website traffic and improve our services.  

• Information Provided Voluntarily: Any information you voluntarily provide to us, such as when you submit a project inquiry, subscribe to our newsletter, or respond to a survey.  

• Social Media Information: If you interact with our social media accounts, we may collect information from your social media profile, such as your name, username, and any comments or interactions you have with our posts.  
   

3. How We Collect Information

We collect your personal information through various methods, including :  

• Directly from You: When you provide us with your contact information, submit inquiries, or otherwise communicate with us.  

• Automatically: Through the use of cookies and other tracking technologies when you visit our website. These technologies help us collect website usage data.

• From Third Parties: We may receive personal information about you from third-party sources, such as social media platforms, if you interact with our social media pages.  
   

4. Why We Collect Information

We collect and use your personal information for the following purposes :  

• To Respond to Your Inquiries: To communicate with you and address your questions, requests, or concerns.  

• To Provide Our Services: To understand your needs and provide you with the creative services you are interested in.  

• For Marketing Purposes: With your consent, we may send you newsletters, promotional materials, and updates about our services and industry news. You can opt-out of receiving these communications at any time.  

• To Improve Our Website and Services: To analyze website usage, monitor trends, and make improvements to our website's functionality and user experience.  

• For Legal and Administrative Purposes: To comply with legal obligations, enforce our website terms and conditions, and protect our rights and interests.  
   

5. Sharing of Personal Information

We may share your personal information with third parties in the following circumstances :  

• Service Providers: We may engage third-party service providers to assist us with various functions, such as website hosting, data analysis, email marketing, and customer service. These service providers will have access to your personal information only to the extent necessary to perform their services and are obligated to protect your information.  

• Business Transfers: In the event of a merger, acquisition, or other business transaction, your personal information may be transferred to the acquiring entity.  

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.  
   

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.[1, 5] These measures include :  

• Secure storage of electronic and physical files.

• The use of industry-standard security technologies such as firewalls and encryption.

• Restricting access to personal information to authorized personnel only.

However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.  
 

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your personal information is no longer needed, we will take steps to securely destroy or anonymize it.  
 

8. Your Rights

Under Canadian privacy laws, you have certain rights regarding your personal information, including the right to :  

• Access: You can request access to the personal information we hold about you.

• Correction: You can request to correct any inaccurate or incomplete personal information.  

• Withdraw Consent: You can withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.  

• Complaints: You can lodge a complaint with the relevant privacy regulatory authority if you believe we have not complied with applicable privacy laws.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  
 

9. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and collect website usage data. Cookies are small text files that are stored on your device when you visit a website. We use cookies for purposes such as:  

• Analyzing website traffic.  

• Personalizing your experience.

• Remembering your preferences.

You can control the use of cookies through your browser settings. You may choose to disable cookies, but please note that this may affect your ability to use certain features of our website.  
 

10. Links to Other Websites

Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.  
 

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We will post any updates on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any changes.  
 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

Jennis Design Co

hello@jennisdesign.com
 

This privacy policy was last updated on May 2, 2025.